Four engagements, nothing hidden. Start with a floor-level baseline, build the systems, keep a working standard improving, or carry the Full Chain from opening or reset through reinforcement.
Choose your engagement
Four ways to build and improve the chain.
Start with The Floor-Up Audit to establish the floor-level baseline, use The 90-Day Rebuild to install the people and systems, or choose The Operator’s Corner for continuous review. The Full Chain combines all three, with six months of advisory, at a $16,500 saving.
The standard your team repeats—written or unwritten—becomes the operation you own.
For The 90-Day Rebuild, Ember Ops builds and launches the systems over 4–6 weeks; your team then executes and measures the agreed plan for 90 days.
Every plan is priced per store and includes one total on-site store walkthrough at your initial location. The systems, POS review, SOPs and playbooks we build can cover your other locations — extra store visits are optional add-ons, quoted after kickoff.
Opening or starting fresh
The Full Chain can carry new-unit readiness from baseline through systems, training, launch, and reinforcement.
Regaining control
The Floor-Up Audit finds the priority; The 90-Day Rebuild turns it into procedures, training, and daily routines.
Preparing to grow
The Full Chain documents what works across the operation; The Operator’s Corner keeps the standard improving.
Follow the plan and log the work for 90 days. If the number does not make the agreed move, you get your engagement fee back, less the fixed $750 delivery cost stated before you sign.
See what the floor needs now and define the first operating standard to build or improve.
Best when you need a clear floor-level baseline before opening, repairing, or expanding.
Food and labor cost review, with the OA completed during your store visit
On-site store walk and shift-flow review (virtual if needed)
Written report + prioritized 90-day roadmap
30-day follow-up call to review progress
Included in your engagement
+ Free 1-hour menu & sales brainstorm + PDF summary
Follow the plan and log the work for 90 days. If the number does not make the agreed move, you get your engagement fee back, less the fixed $750 delivery cost stated before you sign.
Turn the floor-level priorities into procedures, trained managers, and repeatable routines.
Builds the people and systems that let every shift execute one documented standard.
Everything in The Floor-Up Audit
SOP library + shift playbooks that survive turnover
Manager development track and training rollout
POS / online-ordering and call-handling review
60-day follow-up
Included in your engagement
+ Free 1-hour menu & sales brainstorm + PDF summary
Bundle math: The 90-Day Rebuild with The Floor-Up Audit included $12,000 + six months of Advisory $27,000 = $39,000 list · $22,500 bundled. You keep $16,500.
The math on the table
What doing nothing costs.
Slide to the owner that sounds most like you. See where money typically burns, and compare a fixed engagement with hiring someone long term.
One store, money leaking on every shift.
Labor creep
Overstaffed slow shifts and unplanned overtime
$4,200/mo
Food waste & variance
Over-prep, portioning drift, untracked waste
$3,400/mo
Turnover
Rehiring and retraining two crew members a month
$1,600/mo
Estimated leak$9,200/mo · $110,400/yr
Hiring it out
Full-time general manager upgrade
$85,000/yr, ongoing
Ember Ops
The 90-Day Rebuild (includes The Floor-Up Audit)
$12,000 fixed
No ongoing payroll. Your team keeps every SOP and tool we build. At this leak rate, the engagement equals about 1 months of money already being lost.
Illustrative examples based on typical restaurant operations, not a promise of savings. Your free read uses your real numbers.
What happens next
A clear path for every engagement.
Every option starts with the reality of your floor and direct access to your assigned Ember Ops operator. Every standard and plan receives a final quality review before delivery. The depth of the work changes with the engagement you choose.
Operations Audit
The Floor-Up Audit
one-time · 2 weeks
01Free Restaurant Operations Assessment
02Qualification call and records request
03Email records to Ember Ops
04On-site store walk (virtual if needed)
05Written audit + prioritized 90-day plan
0630-day follow-up call
You leave with: A clear diagnosis, one priority number, and a practical 90-day roadmap your team can run.
There are no separate à-la-carte packages to price out. The work below is folded into the engagement you choose — scoped to the links that are actually costing you money.
01People
Training, SOPs, and the manager bench
Hiring scorecards, 30/60/90 onboarding, a written SOP library, shift playbooks, and a manager development track built to survive turnover. If you're opening another unit, this is also where new-unit readiness and the launch playbook live.
Built in The 90-Day Rebuild and The Full Chain
02Operations
Cost lines and store flow
P&L review across food and labor, with the OER completed during the store visit alongside a detailed prep and shift-flow review.
Starts in The Floor-Up Audit, implemented in The 90-Day Rebuild and The Full Chain
03Sales
Order capture and systems
POS and online-ordering assessment, phone-order and call-handling review, and one weekly report instead of five disconnected screens — so the orders you were losing on the floor come back.
Reviewed in The Floor-Up Audit, rebuilt in The 90-Day Rebuild and The Full Chain
04Profits
Margin discipline that holds
Performance reviews, vendor and pricing pressure-testing, and a monthly rhythm that keeps margin tight long after the project ends.
Ongoing in The Operator’s Corner and The Full Chain
Add-on
Hourly advisory
$250/hr
For one-off questions, second opinions, or interview prep.
Additional store visit
$1,000 per store
A 4-hour on-site visit at the $250 hourly rate. Quoted and invoiced separately after kickoff — never added to your checkout.
What you keep
The work stays with your team.
Your package determines the depth, but every completed deliverable remains yours to use after the engagement.
A written diagnosis
The operating priorities, agreed metric, and sequence for what your team should address first.
A practical action plan
Daily and weekly actions written so the owner and managers can keep the work moving.
Your package deliverables
The reports, playbooks, SOPs, training tools, and summaries included in the engagement you selected.
The Floor-Up Audit and The 90-Day Rebuild carry the 90-Day Execution Guarantee: Follow the plan and log the work for 90 days. If the number does not make the agreed move, you get your engagement fee back, less the fixed $750 delivery cost stated before you sign.
Risk reversal
The 90-Day Execution Guarantee
We agree on the one operating number that needs to improve and the exact movement required. Follow the written plan and log your work for 90 days. If you meet the execution requirements and the number still does not make the agreed move, you get your engagement fee back, less the fixed $750 delivery cost stated before you sign.
Your baseline, target, required movement, and daily actions are written into the agreement before day one. Complete the plan with no more than five missed days, and the result is decided by the numbers—not anyone’s opinion. The Floor-Up Audit and The 90-Day Rebuild are eligible for The 90-Day Execution Guarantee. The Full Chain and The Operator’s Corner are not.
The 90 days begin two days after your written audit is delivered and your plan is opened.
